Gaming Industry Certification

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A common misbelief is that gambling establishments benefit from gambling addiction. But this is far from the truth. Problem Gambling is bad for everyone – including the gambling establishments. Why Get Certified? Most people are able to gamble responsibly, but for some, it can become a problem. Problem gambling often has devastating impacts on the gambler and their family – and it is bad for business. Problem gamblers may lose larger amounts of money in the short-term, but they are often hostile, angry and even aggressive. As a result, in the long-term, they:

  • Disrupt the entertainment of other customers;
  • Adversely affect employee morale;
  • Often talk negatively about the place they lost their money; and
  • Are less likely to maintain a long-term healthy relationship with the gambling establishment.

For many gambling venues, Responsible Gaming isn’t just about meeting the letter of the law – it’s an integral part of the culture intended to develop healthy, long-term relationships with customers. What are the Benefits of Certification? Responsible Gambling programs are an invaluable way to reduce the impact of problem gambling within the local community while improving customer relations. Consider some of these benefits:

Social Benefit

Business Benefit

Help those harmed by Problem Gambling

Demonstrate proactivity and responsibility within community

Reduce impact of problem gambling in local community

Strengthen the local economy and improve social services

Reduce social costs (estimated at $8B/year nationally)

Tax dollars are used to enhance the community

Decrease prevalence amongst team members

Improve morale and productivity while reducing turnover

Offer a healthier product for patrons

Develop healthy, long-term relationships with customers

What is included with Certification? Responsible Gambling Certification (RGC) is a multifaceted program designed for all legal gambling venues: casinos, card rooms, race tracks and even the internet!

We offer three separate certification programs, each of which include extensive training, an on-site inspection, review (and, if necessary, development) of responsible gambling policies, and much more!

Training* Silver
$25,000
Gold
$35,000
Platinum $55,000

 Total Days

3

5

10

(Up to) Team Member Sessions

12

25

50

(Up to) Manager Sessions

4

10

50

(Up to) Total Ambassador Sessions

2

5

50

Total Sessions

12

25

50


Recognition

Corporate Membership

Annual ($1,000 value)

Gold ($10,000 value)

Platinum ($25,000 value!!)

CCPG Website

Recognized –>

Higher Position –>

Best Position

Advertising

“Silver Certified”

“Gold Certified”

“Platinum Certified”

Press Release

Annual

Annual

Immediate & Annual


Consultation

Full Venue Inspection

Included

Included

Included

Quarterly Inspection

N/A

N/A

Included

Policy Review/Development

Included

Included

Included

Phone Consultations

6/year

12/year

Unlimited

Addt’l On-Site Consultations

N/A

1/year

2/year

Info Booth at Company Events

N/A

1/year

2/year


Materials

Plaque

Framed Certificate

Wall Plaque

Crystal Corporate Award

Pens

N/A

500

1,000

Team Member ID Cards

N/A

2,000

Unlimited

ATM Stickers

1 Year Supply

1 Year Supply

1 Year Supply

Entrance Stickers

1 Year Supply

1 Year Supply

1 Year Supply

Posters

1 Year Supply

1 Year Supply

1 Year Supply

Brochures

1 Year Supply

1 Year Supply

1 Year Supply


Pricing & Discounts

Discount for Consecutive Years

N/A

5%

10%

Qualified CCPG Srvcs & Programs

N/A

10%

25%

Addt’l On-Site Consultations

$2,500/day

$2,000/day

$1,500/day

Addt’l Training (5 sessions/day)

$2,500/day

$2,000/day

$1,500/day

Private CCGC (Tribal or TM)

$450/person (15 minimum)

$400/person (15 minimum)

$300/person (12 minimum)

* Total sessions includes any combination of team member, manager and ambassador classes as qualified in the chart above. Disclaimer: To ensure that quality standards are met, certifications – and all included benefits and services thereof – expire after one (1) year.

Why Choose CCPG?

  • Guaranteed to exceed the requirements of all tribal compacts and California regulations
  • Flexible Training Schedules
  • Customized Services
  • Experienced – More than 100,000 gaming employees trained since 2007
  • Reputable – We’ve certified many of the largest gambling establishments in California
  • Recommended – References gladly provided upon request

And, as the only non-profit organization in California dedicated solely to helping Problem Gamblers and their families, you know that your dollars are going back into local communities!

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